Mission Critical, Inc. was started with one goal in mind - To provide our valued Clients with turn-key solutions designed and built to run their businesses more efficiently, quickly.

The main issues we discovered in over 20 years in the Web-Development Industry - and decided to change in this space was 3-fold;

1. Time. Time is money. For everyone. We found ourselves constantly being sought out to finish or fix development projects that had gone well beyond what the original agency had promised. This bottleneck of time wasted by the development agency resulted in lost revenues and often times unfinished or under-performing deliverables.

2. Lack of Project Scope. The projects we got invited to fix had no clearly defined Scope of Work. Both the Client and the agency never defined the complete project, down to the smallest detail. And as such a project would easily spiral out of control in respect to both budget,  time-to-delivery, & deployment.

3. Lack of Overall Business Experience. Many "development agencies" just develop. They take this code and mix it with that code and expect the Client to be satisfied with the results. The developers are not business people. The business people are not developers. And wires get crossed leading to frustration from all parties when a project or deliverable is not what the Client expected.

We listened, we helped, we improved, and we made a decision...

We decided the only way to see a change in the Industry was to be the change.

Thus Mission Critical, Inc. was born.

Since our launch we have remained focused on ONE thing - To provide our valued Clients with the most advanced, efficient, & easy-to-use Business Process Solution and Processes software & development services. Resources that are " Mission Critical " to your business.

Depending on your needs this could include one or several software applications to be developed and implemented for your Company. Examples include;

• ERP/CRM - Enterprise Resource Planning and Customer Relationship Management software is crucial for a company to survive in Today's climate. A dependable, feature-rich, all-inclusive, user friendly ERP/CRM  is the first step a Company can take to ensure all critical company data is in one place.
• eCommerce and PoS - Whether you sell your products and services online, in a retail store, B2C or B2B, Mission Critical Inc. has a solution that can help you become more efficient in your efforts. From reclaiming abandoned shopping carts, follow-up communications with Customers, automated shipping fulfillment, or one of 100+ other features you feel an eCommerce platform should have, MCI has you covered.
• Dual-Use/Synced Systems - If you need fully integrated solutions capable of running your entire company on platform, we can mate multiple systems into one. You get the best features of the individual applications, all managed from one central system (Master Control System).